Till, stock, customers and team, all in one place
MerchantHQ brings the till, stock, customers, appointments and team into a single app, on an Android tablet. Everything keeps working when the Internet drops.
The modules
Till & sales
Ring up fast, handle change and print receipts in seconds. Full history of every sale.
Stock & products
Track your products, low-stock thresholds and movements. Get an alert when a product drops below its threshold.
Customer file
Keep each customer's history, purchases and preferences. Find them in one gesture.
Customer credit
Sell on credit and record every repayment. Who owes you what, and since when: the ledger replaces the notebook.
Appointments
Schedule your customers' visits and let the app remind them an hour before, even without Internet.
Team & attendance
Accounts per employee, clear roles and simple clock-ins. Assign each sale to its seller.
Multilingual & multicurrency
French, English, Lingala and Swahili. Local currencies (FC, USD) with conversion rates.
What changes day to day
Works without the Internet
The till, stock and customers work without Internet, in markets as in poorly covered areas.
Automatic backup
Your data goes to the cloud as soon as a connection is available, depending on your plan. A lost tablet is restored from the last successful backup.
One shop or several
Run a kiosk or a network of stores from a single account, with data kept separate per shop.
Clear reports
Daily sales, margins, best sellers and team performance, readable at a glance.
Team with roles
One account per employee, roles (manager, cashier) and simple attendance to clock.
Security
Passwords encrypted on the device, encrypted backups, and one password per account.
What each module changes day to day
Till & sales
Ring up in a few gestures, with change calculated and the receipt printed on a Bluetooth printer. Every sale keeps its time, its amount and its seller. At the end of the day, the cash-up happens in the app: no more total pieced together from memory in a notebook.
Stock & products
Every sale automatically decreases the stock. You set a threshold per product and the app alerts you when it is reached, before you run out. The purchase cost entered on the product sheet lets you calculate the capital tied up and spot dormant stock.
Customers & credit
The customer file keeps the purchase history, the phone number and what is still owed. Credit is recorded when it is granted, with its due date: the ledger replaces the notebook and keeps you from forgetting what you are owed.
Appointments
Schedule your customers' visits and let the app remind them before the planned time, even without Internet. The reminder goes out when a connection is available, without you having to think about it.
Team & attendance
One account per employee, with a role (manager, cashier) that limits what each person can see and do. Attendance is clocked simply, and every sale is assigned to the right person: you know who sells what.
Reports
Daily sales, margin per product, best sellers and team activity are readable at a glance. The figures tie back to actual sales, not to an estimate.
Backup & security
Your data first lives on the tablet, then goes encrypted to the cloud depending on your plan: twice a week, every evening or in real time. On a new tablet, you sign in again and get back the last successful backup.
Frequently asked questions
- Does the software really work without the Internet?
- Yes. The till, stock, customers and appointments work locally. Only cloud backup and synchronisation wait for a connection to return.
- Do I need a computer, or is a tablet enough?
- An Android tablet is enough. It is the most suitable hardware when power and the network are unreliable: it keeps running on its battery and does not depend on a permanent connection.
- How many tablets can I use?
- As many as you need: the number of tablets is not limited by the plan. Each tablet signs in to the same account and shares the shop.
- Is my data kept separate if I have several shops?
- Yes. Each shop keeps its products, customers and sales. You manage them from a single account, without mixing the figures.
How it works
You create your account, set the name, the currencies, the language and the theme, then you sell. The team activates your subscription over WhatsApp within 24 hours.
The app installs on an Android tablet. The cloud account then follows you on as many tablets as you need.
You can also see the point-of-sale software in the DRC: what the till changes for a Congolese shop, from the neighbourhood market to the town-centre store.
Two topics come up often: whether the till really works without Internet, and what the standardised invoice in the DRC requires of shops. For tracking quantities, see stock management.
The guides that go with these features
- Running your till without Internet — What to prepare before you open, what keeps working during the day, and how to lose nothing when the network comes back.
- Tracking customer credit — Unrecorded credit is forgotten credit. A simple method for tracking what customers still owe.
- Tablet point of sale: the hardware — An Android tablet is enough to run a till. Here is what really matters when choosing.