In short
In short: MerchantHQ is business-management software (checkout, inventory, stores, transactions) provided as a subscription. Access to paid tiers requires prior payment of the fees, according to current pricing. You agree to provide accurate information at registration and to keep your credentials confidential. The publisher strives to keep the service available but is not liable for interruptions caused by the network, local infrastructure, or third-party hosting maintenance (Vercel, Turso). The contractual detail follows, section by section.
1. Publisher & Legal Notice
The MerchantHQ application is published and operated under the legal responsibility of Mrs. Paulette Sankinka, acting as the legal representative on behalf of the project developed by Enzo Izinga. • Application & Website Hosting: Vercel Inc. • Database Infrastructure: Turso (ChiselStrike, Inc.)
2. Service Description
MerchantHQ is a Software as a Service (SaaS) commercial management solution accessible via an Android Application Package (APK) and a Web Interface. It enables merchants and business owners to manage point-of-sale operations, inventory, store branches, and sales transactions.
3. Subscription Tiers (SaaS)
MerchantHQ offers various paid and trial subscription options: • Starter Plan: Core functionality designed for small retail stores. • Business Plan: Designed for growing businesses managing multiple stores or inventory lines. • Big Plan: Full-featured suite for retail networks and high transaction volumes. • Enterprise Plan: For tailored needs, with limits and volumes negotiated case by case. Access to paid features requires prior payment of subscription fees according to current pricing schedules. The publisher reserves the right to adjust rates or suspend access in the event of non-payment.
4. Account Creation & Information Accuracy
Users agree to provide accurate, complete, and updated information during registration (including Manager Name, WhatsApp Phone Number, Email, Store Name, Business Sector, and Location). Each user is responsible for maintaining the confidentiality of their login credentials.
5. Service Availability & Liability
The publisher makes reasonable efforts to ensure optimal service availability. However, the publisher shall not be held liable for service interruptions caused by internet failure, local DRC infrastructure constraints, or third-party cloud maintenance (Vercel, Turso).